Data Privacy
Related to Frog7.ai and its applications:
https://play.google.com/store/apps/details?id=glatt7.frog7.ai&referrer=utm_source%3Dwebsite%26utm_medium%3Dbanner_index
https://apps.apple.com/app/frog7-ai/id00000000?referrer=utm_source%3Dwebsite%26utm_medium%3Dbanner_index
Key points about the Frog7.ai privacy practices:
We care about privacy, here the most important points about how we handle your photo uploads and chat messages.
- This entertainment App allows users to upload a photo to get later personalized videos and play interactive stories with your face in it.
The App does not use your photo for any other purpose than to provide you with the functionality of the App.
- To animate your face photo, we use third party cloud providers where we analyse and process the uploaded photo and serve the
result videos/images back to the App
- The App uploads only the photo, that you specifically select during the upload process, to
the cloud infrastructure and you can change it at any time in your profile settings.
- We use your uploaded photo only to provide you with the functionality of the App
- You can enter chat messages during interactive stories, we process those messages only to provide you with the functionality of the App
Link to the Legal Notice
Information according to § 5 TMG:
Glatt7 AG, Leutschenbachstrasse 95, 8050 Zurich Switzerland, Identification number: CHE-165.775.414, Contact: info [at] frog7.ai
Data Privacy
Based on Article 13 of the Swiss Federal Constitution and the data protection provisions of the Federal (Data Protection
Act, DSG) everyone has the right to privacy and to protection against misuse of their personal data. We comply with
these provisions.
On this page we inform you of the applicable data protection regulations.
Collection, processing and use of data
We collect the following data:
- Photo you provide when you use the App, we obtain only the specific images you chose to upload when
using the App; They are used only to be able to provide you the functionality of the app.
- Chat messages you provide within our interactive stories, we obtain only the specific messages you type
and send within the app's interactive story features; They are used only to process through AI inference
services to generate fictional story responses and provide you the functionality of the app.
- App usage information, such as information about how you use the App and interact with us, including your
preferred language, the date and time when you first installed the App and the date and time you last used the
App, pages or screens you viewed, how long you spent on a page or screen, navigation paths between pages or
screens, used app functionality, information about your activity on a page or screen, access times, and length
of access etc.
We may collect this information directly or through our use of third-party software development kits
(“SDKs”). SDKs may enable third parties to collect information directly from our App.
- Device data, such as your computer and mobile device operating system type and version number,
manufacturer and model, device ID, push tokens, IP address (and the associated country in which you are
located), browser type,
screen resolution, and other information about the device you are
using to visit the App. SDKs may enable third parties to collect information directly from our App.
- Purchase data, if you choose to buy any In-App purchases or subscriptions, such as confirmation that
you did so in the App. We may collect this information directly or through our use of third-party software
development kits (“SDKs”).
SDKs may enable third parties to collect information directly from our App.
- Cookies and Other Technologies, we as well as third parties that provide content, advertising, or other
functionality on our Services,
may use cookies, pixel tags, local storage, and other technologies (“Technologies”) to automatically collect
information through your use of our Services.
Cookies are small text files placed in device browsers that store preferences and facilitate and enhance your
experience. Those data might be collected for different purposes like fraud detection, performance assessment,
analytics and advertising.
- Customer Support information, when you use our Service - for example when you contact Customer Support -
you might share your name, e-mail and
other information necessary for us to support you request, or information you provide to help us improve our
Service (such as answers to an online survey or a feedback form).
We use the following 3rd party service providers:
Firebase
We are using Firebase for multiple purposes, Cloud Messaging for sending notifications and other Firebase
services like databases to store your information, Analytics and Crash tracking. More information about their
privacy practices
https://firebase.google.com/support/privacy.
RevenueCat
When you make purchases through our app, we use RevenueCat (https://www.revenuecat.com
as our subscription and in-app purchase infrastructure provider.
RevenueCat processes information about your purchases, subscription status, and related transaction data.
You can review RevenueCat's privacy policy at https://www.revenuecat.com/privacy
to understand how they handle your data.
They collect and process this information on our behalf to help us manage subscriptions, process payments, and
provide access to purchased features.
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AdMob Advertising
Our free applications are ad supported with AdMob, an adnetwork service of Google Inc. ("Google").
You can opt-out from personalized Ads and change your preferences by following the instructions described by
Google: https://support.google.com/ads/answer/2662922
For more information on how Google uses the collected information, please visit the "How Google uses data when
you use our partners sites or app" page: https://policies.google.com/technologies/partner-sites
or visit the Privacy Policy of Google: https://www.google.com/policies/privacy/
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Unity Advertising
Our free applications are ad supported with UnityAds. Unity Ads is a third-party advertising service provided by
Unity Technologies that displays advertisements within mobile applications.
Unity Ads may collect certain data including, but not limited to, device identifiers, IP address, usage data,
and location information (if permitted) to deliver relevant advertisements.
This information is processed in accordance with Unity's privacy policy.
For more information about Unity's data practices, please visit Unity's privacy policy at https://unity.com/legal/privacy-policy.
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ironSource Advertising
Our free applications are ad supported with ironSource. ironSource is a third-party advertising service provided
by ironSource Ltd. that displays advertisements within mobile applications.
ironSource may collect certain data including, but not limited to, device identifiers, IP address, usage data,
and location information (if permitted) to deliver relevant advertisements.
This information is processed in accordance with ironSource's privacy policy.
For more information about ironSource's data practices, please visit ironSource's privacy policy at https://www.is.com/privacy-policy/.
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Mintegral Advertising
Our free applications are ad supported with Mintegral. Mintegral is a third-party advertising service provided
by Mintegral International Limited that displays advertisements within mobile applications.
Mintegral may collect certain data including, but not limited to, device identifiers, IP address, usage data,
and location information (if permitted) to deliver relevant advertisements.
This information is processed in accordance with Mintegral's privacy policy.
For more information about Mintegral's data practices, please visit Mintegral's privacy policy at https://www.mintegral.com/en/privacy/.
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AppLovin Advertising
Our free applications are ad supported with AppLovin. AppLovin is a third-party advertising service provided by
AppLovin Corporation that displays advertisements within mobile applications.
AppLovin may collect certain data including, but not limited to, device identifiers, IP address, usage data, and
location information (if permitted) to deliver relevant advertisements.
This information is processed in accordance with AppLovin's privacy policy.
For more information about AppLovin's data practices, please visit AppLovin's privacy policy at https://www.applovin.com/privacy/.
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Meta Advertising
Our free applications are ad supported with Meta Ads. Meta Ads is a third-party advertising service provided by
Meta Platforms, Inc. that displays advertisements within mobile applications.
Meta Ads may collect certain data including, but not limited to, device identifiers, IP address, usage data, and
location information (if permitted) to deliver relevant advertisements.
This information is processed in accordance with Meta's privacy policy.
For more information about Meta's data practices, please visit Meta's privacy policy at https://www.facebook.com/privacy/policy/.
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Singular Attribution Network
Singular Attribution Network is a third-party mobile measurement and analytics service that helps us understand
the effectiveness of our marketing campaigns and optimize user acquisition. Our app integrates Singular's
technology to track installation sources and in-app events. Singular may collect certain data including, but not
limited to, device identifiers, IP address, installation timestamps, and conversion events to provide
attribution analytics. This information is processed in accordance with Singular's privacy policy. The data
collected helps us measure campaign performance and improve user experience while maintaining user privacy
standards.
For more information about Singular's data practices, please visit Singular's privacy policy at https://www.singular.net/privacy-policy/.
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Google Ads and Google Remarketing
Google Ads conversion tracking is an analytics service provided by Google Inc. that connects data from the
Google AdWords advertising network with actions performed on our apps. For measuring conversion with Google
AdWords, a conversion tracking cookie is placed when a user clicks on an advertisement delivered by Google
(“Ads”). In order to opt-out of Google use of cookies for this kind of service see
https://support.google.com/adwords/answer/2549063?hl=en
and to see the full data privacy here: https://www.google.com/intl/en/policies/privacy/
AdWords Remarketing is a Remarketing and Behavioral Targeting service provided by Google. It connects the
activity on our apps with the AdWords advertising network and the Doubleclick Cookie. You can opt out of the
cookie tracking here: https://support.google.com/ads/answer/2662922
You can find more information about Google AdWords here: https://support.google.com/adwords/topic/3121763?hl=en&ref_topic=3119071
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Meta Advertising Campaigns
We use Meta Ads to run advertising campaigns for user acquisition and retargeting purposes. Meta Ads is a
third-party advertising service provided by Meta Platforms, Inc. that helps us acquire new users and re-engage
existing users through targeted advertisements.
For these advertising campaigns, we may share certain data with Meta including, but not limited to, device
identifiers, usage patterns, app events, and conversion data to optimize our advertising campaigns and measure
their effectiveness.
This information is processed in accordance with Meta's privacy policy and our data sharing agreements with Meta
Platforms, Inc.
For more information about Meta's data practices and how they handle information for advertising purposes,
please visit Meta's privacy policy at https://www.facebook.com/privacy/policy/.
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TikTok Advertising Campaigns
We use TikTok Ads to run advertising campaigns for user acquisition and retargeting purposes. TikTok Ads is a
third-party advertising service provided by TikTok Pte. Ltd. that helps us acquire new users and re-engage
existing users through targeted advertisements.
For these advertising campaigns, we may share certain data with TikTok including, but not limited to, device
identifiers, usage patterns, app events, and conversion data to optimize our advertising campaigns and measure
their effectiveness.
This information is processed in accordance with TikTok's privacy policy and our data sharing agreements with
TikTok Pte. Ltd.
For more information about TikTok's data practices and how they handle information for advertising purposes,
please visit TikTok's privacy policy at https://www.tiktok.com/legal/privacy-policy.
Cloud Infrastructure
In order to be able to offer our service, data related to the apps/website is stored and processed in the cloud.
We use the following cloud providers:
Third-Party AI Chat Services
We may utilize the following third-party AI service providers to deliver our chat functionality and ensure
high service availability and throughput. We only share the minimum necessary data required to provide AI chat
functionality.
We also operate self-hosted AI chat services where available. When using third-party
services, your interactions may be subject to the respective third-party privacy policies outlined below. Data
may be processed in various jurisdictions including the United States.
Important Usage Guidelines for Privacy Protection: Users should not submit personal data, sensitive information,
or personally identifiable information through our AI chat services. Our chat functionality is designed for
fictional conversations. Please avoid sharing personal details. Treat also any output as fiction and never as
advice.
International data transfers
All data processed by us may be transferred, processed, and stored anywhere in the world, including, but not limited to,
the United States or other countries, which may have data protection laws that are different from the laws where you
live. We endeavor to safeguard your
information consistent with the requirements of applicable laws.
This can also be done on servers in the USA. The user expressly agrees to the data processing in the USA.
Children's Privacy
In case you are under the age of 18 or under the age of the legal majority, in which you live, you may only access or
use our Services under the supervision of a parent or legal guardian, who has agreed to this Agreement.
If you are the parent or legal guardian of an user under the age of 18 years or the age of the legal majority, you
hereby agree to be fully responsible for that user's acts or omissions in relation to our services.
In case you access or use our services on behalf of another person or organization, you represent that you are
authorized to accept this agreement on behalf of that person or organization and that that person or organization agrees
to be responsible to us if you or the other person or organization breaches this Agreement.
We are committed to complying with laws protecting children. If you believe that your child has submitted personal data
to us without your consent, please contact us at privacy [at] frog7.ai. We will take reasonable steps
to delete
such information as soon as possible.
No liability for websites and Privacy Policy partners
Unless we refer to different partners, in turn, telemedia services, in particular websites that offer to demand, we
point out that these hold their own privacy policies generally. For those not connected with us services and the related
processing of data, we assume no liability. We therefore ask you to check with the providers of those services on their
privacy practices.
Data Security
We take all reasonable technical and organizational measures to enable the safe collection, processing and use of your
data. To prevent unauthorized access or unauthorized disclosure and to ensure the accuracy of the data and the
legitimate use of the data, we have established appropriate technical and organizational procedures. With us only
authorized persons have access to the personal data of users, and then only to the extent that it is required in
connection with the purposes set forth in this Privacy Policy. Nevertheless, we can not accept third-party no
responsibility or liability for the disclosure of your data due to errors in data transmission and / or unauthorized
access. We strive for a responsible use of your personal data, in particular for protecting and respecting your privacy.
Your Data Protection Rights Under General Data Protection Regulation (GDPR)
If you are a resident of the European Economic Area (EEA), you have certain data protection rights. We aim to take
reasonable steps to allow you to correct, amend, delete, or limit the use of your Personal Data.
If you wish to be informed what Personal Data we hold about you and if you want it to be removed from our systems,
please contact us.
In certain circumstances, you have the following data protection rights:
- The right to access, update or to delete the information we have on you. Whenever made possible, you can
access, update or request deletion of your Personal Data directly within your account settings section. If you
are unable to perform these actions yourself, please contact us to assist you.
- The right of rectification. You have the right to have your information rectified if that information is
inaccurate or incomplete.
- The right to object. You have the right to object to our processing of your Personal Data.
- The right of restriction. You have the right to request that we restrict the processing of your personal
information.
- The right to data portability. You have the right to be provided with a copy of the information we have
on you in a structured, machine-readable and commonly used format.
- The right to withdraw consent. You also have the right to withdraw your consent at any time where we
relied on your consent to process your personal information.
Please note that we may ask you to verify your identity before responding to such requests. If you have any question or
inquiry relating to the use of your personal data or in case you want to issue a request for access, rectification,
restriction on processing, portability, objection to processing, or deletion of personal information, you may contact us
by way of e-mail to the following address: privacy [at] frog7.ai
In addition, you can always lodge a complaint with a data protection supervisory authority if you believe that data
processing is not in line with data protection regulations.
California Privacy Rights (CCPA)
You have specific rights with respect to personal information if you are a California resident and the processing of
personal information about you is subject to the California Consumer Privacy Act ("CCPA").
You have the right to request that we disclose what personal information about you we collect, disclose, use, and sell.
Most of the information about categories of information is already included in this privacy policy.
You have also a right to request that we delete certain personal information we have about you.
You also have the right to opt out from future “sales” of personal information.
California residents under the age of 18 who are registered users of online sites, services, or applications have a
right to remove, or request and obtain removal of, content or information they have publicly posted.
All requests are subject to our verification of your identity and a number of exceptions. You can email us at
privacy [at] frog7.ai.
Legal Disclosures and Preservation
We may access, preserve, and disclose your personal information if we believe doing so is required or appropriate to:
- Comply with law enforcement requests and legal process, such as court orders, subpoenas, or government investigations
- Respond to claims that content or conduct violates the rights of others
- Protect the rights, property, or personal safety of Glatt7 AG, our users, or the public
- Prevent fraud or other illegal activity
- Meet national security or law enforcement requirements
In some cases, we may be prohibited from notifying you about legal requests. We may also be required to preserve your
data for extended periods during legal proceedings or investigations, which may extend beyond our normal retention
periods.
We will attempt to notify affected users of legal requests for their data unless prohibited by law or court order, or
when we believe notification could create a risk of harm.
Changes
By using our products, you consent to the data as specified above.
Through the further development of our products or the implementation of new technologies may be necessary to change
this privacy policy.
We reserve the right at any time to change the privacy policy with effect for the future. We recommend that you read the
current Privacy Policy from time to time.